Hospitality Services

Technology Consulting for Hotels


Mastel relies on a team of consultants with extensive experience in the hotel sector, this guarantee´s the perfect completion of the project outcome. Thanks to the experience in developing multiple technological projects for hotels and due to our straightforward work methodology, we are capable of clearly transmitting our knowledge at all levels.

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Mastel ́s Project Management covers a variety of support services for hotel operators. These are related to the implementation of new tools, allowing you to be totally focused on your business. We provide hotels with: Specialised advice for the initial set-up, internal and external organisation of project implementation, specialised monitoring of the installation ́s development and internal support for the installation ́s start-up and sign-off supervision.

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Thanks to Mastel, your team’s ́knowledge will never stay out of date. Our operating training, Improved workflows, detection and correction of operating errors, improved use of system by employees, guarantees the on-going personnel´s knowledge.

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Mastel designs the operating procedures that will bring added value to your hotel.  We study and document operating flows, all options of the management system and the most commonly-used data: Definition of the right workflows, advice on the organisation of departmental work, improved communication between departments, maintenance of operating knowledge for your hotel and improved service quality and customer satisfaction.

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Mastel Technology Consulting specializes in advising clients on the correct parameterization and subsequent use of hotel management software. Through the development of simple and effective work processes adapted to its customer´s specifications. Mastel aims to bring added value to the quality of service provided and hence help its customers to achieve competitive advantage.