As part of the hotel operations, Mastel Technology Consulting contributes to the ongoing training of its customers regarding the procedures previously defined.
The extremely high staff turnover rates that characterize the Hospitality sector, require an appropriate and ongoing training of new staff so that working processes are not forgotten and the quality of service provided is not affected.
The main benefits of this type of training are:
- Optimizes worker´s productivity
- Improves the quality of customer service
- Improves workflows
- Detects and corrects operational errors
- Improves the use of the software by employees
- Upgrades hotel staff knowledge