The digital and technological strategies of hotels and hotel chains seek to improve the quality of information gathered from customers to use it in their marketing and customer loyalty programs. The reality is that hoteliers face multiple non-integrated management systems that make the information spread throughout different databases. Management programs are the heart of any...Read More

Constance Hotels & Resorts unveils its eighth luxury hotel in the Indian Ocean: Constance Aiyana in Pemba, Zanzibar A hotel full of soul in the northern part of the island of Pemba on the peninsula of Ras Kigomasha. Constance Aiyana offers an exciting tropical retreat, an invitation to surrender to the true beauty of Pemba...Read More

What is a SHELL? Some of you may have heard the word SHELL, and you may wonder what this term means within a technological environment for hotels. Inside the hospitality market, SHELL is the term that defines the software corporate configuration of a hotel group that seeks to facilitate and unify the installation of a...Read More

Constance Moofushi Maldives is located on South Ari Atoll, 25 minutes by seaplane from Male International Airport. The resort is located on a private island surrounded by transparent water, deep blue with turquoise brushstrokes. A symphony between the sand and the sea, a true paradise! Widely regarded as one of the best diving spots in...Read More

As part of its Sales, PR and Marketing actions, Hotel Representation Services by Mastel in cooperation with NUBA, (the leading company in the design of large-scale tailor-made travel for private and business travellers), have participated and promoted “Constance Hotels & Resorts” on primer time TV in Spain, the “El Hormiguero” TV show.   HRS by...Read More

Today, there are multiple options when it comes to mobile technology. Zaplox has taken advantage of this market trend by offering mobile technology integrated with hotel solutions. Zaplox Virtual kiosk enable hotel guest to bypass the reception desk. Guest are able to self-check in and obtain their room key. This solution is very interesting for...Read More

FoodBox installs Qlik Sense Business Intelligence solution for the management and analysis of its franchisees In the summer months, FoodBox has taken advantage of to improve its corporate services of analysis and information management through the implementation of the Business Intelligence solution, Qlik Sense and Qlik NPrinting. Thanks to this solution, the corporate offices of...Read More

Concept Online Golf includes a module that can be activated on demand and allows the management of offers and promotions for online golf bookings. Concept Online Golf Offers & Promotions option is the base module for any customers interested in launching special golf offers to be booked online. Within Concept Online Administrator´s site, there is...Read More

In August 2017, K West Hotel & Spa in London launched the Concept Online Spa Booking System for its clients and customers. Awarded ‘Best Spa in London’ at the Good Spa Guide Awards 2015 and winner of a World Luxury Spa Award, K West’s holistic spa offers a range of exclusive treatments. K Spa introduced...Read More

On August 1, 2006, Anibal Merlo and Rafael Godoy founded Mastel, a clear idea stood out among all others,  the market needed a specialised consulting service for Micros Fidelio software (currently ORACLE Hospitality) that did not exist and Mastel could offer it. After several years of work in the technical and sales divisions of the multinational Micros Fidelio,...Read More