OPERA 5 PMS

The world-leading PMS System

The advantages of Opera 5

Opera 5 features an array of functionalities and integrations that can surpass the requirements of any size hotel property. From individual budget hotels to International Branded Chain properties, Opera 5 can improve client experiences and workflows to improve every aspect of the hotel’s operation. Paired with Hotel Dashboard, Opera 5 offers leading Reports & Analytics that can be customised and integrate information from 3rd party software products. 

Combined with Mastel Hospitalities high-quality services and support, Opera 5 offers an unbeatable package of functionality and customer support.

Deliver a consistent Guest Experience!

Opera 5 features powerful technology that gives you the data and information you need to deliver a personalised experience for each and every guest in your properties. By accessing client data on-the-go every interaction is a positive experience for your clients.

  • The world’s leading PMS System with unmatched functionality and integration
  • Available as a self-hosted or cloud solution
  • Scaleable from small budget hotels to global hotel chains
  • Integrated with the worlds leading POS System – Simphony

Opera 5 Features & Functions

The most advanced Hotel Property Management System available today

Sales & Catering

Sales & Catering is Opera’s customer and event management platform and integrates directly with the main PMS application. S&C gives you the tools to manage events from the sales process all the way to the menu and event management. Manage your team maximise sales and streamline operations for events in your Hotels.

Multi Property Support

Opera 5 utilises the worlds most advanced database, Oracle. With the power of Oracle and the multi-property capability of Opera 5 hotel chains have more integration than ever before. Opera 5 gives hotel chains the ability to exchange profiles and centralise bookings giving each hotel in the chain access to customer preferences, booking history and other important details.

Mobile Technology

Engage guest with Mobile Technology releasing the tethers of a traditional Reception Environment. Your team has all the required information in the palm of their hands at anytime, anywhere. Untether staff from the constraints of a reception desk and improve the guest experience with every interaction.

Housekeeping & Maintenance

The seamlessly integrated room management functionality gives Housekeeping and Maintenance the power to update room statuses, issue reports and tasks in the most efficient manner improving workflows and customer experience.

Leading Security Standards

As the provider of the world’s most widely deployed hotel management solution,
system security is always a top priority. That’s not always the case with other
technology vendors. For example, many do not offer compliance with Payment Card
Industry standards, which means a lengthy audit process must be completed
independently. Working with Oracle Hospitality saves time and money and helps
protect brand integrity and reputation

Scalability

Opera 5 offers a scalable solution for any size property, from small budget hotels to five-star luxury resorts, we offer a solution that covers functionality and budget according to your requirements.

Professional Services by Mastel Hospitality

Mastel Hospitality has a professional team of certified Opera 5 PMS installers & trainers that are ready to support you with your implementation, configuration and training needs.

We are an international team of consultants that are from the hospitality industry that understands the hotel business and Opera cloud PMS. All requests are handled swiftly and professionally. 

  • We are an Oracle Hospitality certified professional team with experience in the Hospitality Industry
  • Fast Response Times, no long waiting for quotations.
  • We sell licenses & services for Opera PMS, a one-stop-shop for your Opera requirements
  • More than SupportWe offer more than implementations, our team is your partner for success. our services include: Consultancy, Procedure Development, Trouble Shooting, Bug Reporting, Feature testing and much more.

Opera 5 Success Stories

Client Experiences

Ilunion Hotels

When Ilunion Hotels started searching for PMS, they turned to Oracle Hospitality to make their vision a reality. By selecting OPERA and Simphony, Ilunion rapidly saw the benefits of the two systems integrated to improve guest service and interaction.

Manquehue Hotels

A Chilean family-owned hotel chain, Oracle Hospitality has been critical to the strategic growth of this luxurious Hotel Group. Watch General Manager Abner Cayul explain the improvements brought by Oracle Hospitality Products.

ARP Hansen Hotel Group

A Copenhagen based Hotel group, IT Project and System Specialist Tine Hurwitz shares his view and evolution of ARP Hansen Hotels with Oracle Hospitality Products and the changes that improved workflows and client experiences.

Oracle Hospitality - The Complete Hotel Solution

Oracle Hospitality delivers software and hardware paired for the best performance and functionality available today. With unmatched integration and functionality, Oracle Hospitality delivers solutions that help you grow your hotels and offer unmatched client experiences.

Get Started with Opera

Contact us today and find out how Opera Cloud can help your business.