While the Theme Park is the main attraction of Terra Mitica, it also offers luxurious accommodation for its visitors in the 4 Start Superior Grand Luxor Hotel.
Terra Mitica receives thousands of visitors each year who’s bookings are all managed in Oracle Hospitality Opera 5 Property management system, when the PMS was initially implemented the segmentation was very different so the system was not configured to track and analyse what eventually became the main segments for the property. This made it very difficult to analyse segments and create reports for Sales, Marketing and Operational departments. Changing the configuration was ruled out as an option as it wouldn’t have been possible to change historic data and would therefore have made YTD and historical analytics next to impossible.
When Mastel Hospitality presented the Hotel Dashboard product, Terra Mitica immediately saw the opportunity to solve this challenge and make reporting not only easier but better and less time consuming to the Hotel Management and Directors.
As the hotel utilises Oracle Hospitality Opera 5 Property management system, Mastel Hospitality was able to connect to the Opera 5 database and analyse the data in the Hotel Dashboard BI tool. Once we had analysed the data we were able to find common identifiers between the visitors and market segments that helped us relate the data and create the Reports and Analytics that the client required.
While solving the reporting challenge for market segmentation, Hotel Dashboard came with some additional features that Terra Mitica needed but previously didn’t have available in their Reporting arsenal.
Utilizing the Hotel Dashboard platform, Terra Mitica opened the door to new possibilities for integration with other software solutions or data sources. Hotel Dashboard has extensive data integration capabilities and enables you to integrate with multiple solutions such as: POS Solutions, Accounting Systems, Human Resource Management, Databases or even Budget figures or targets from an excel spreadsheet with virtually no limit on what you can integrate.
Mastel Hospitality is an IT Consultancy focused on the Hospitality Market and Specialised in Business Intelligence as well as Oracle Hospitality Products. The Hotel Dashboard platform has been developed to natively integrate with Opera 5, Opera G&E, Simphony and Micros offering a plethora of Reporting and Analytical tools out of the box.
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